Frequently asked questions
Please check to see if the answer to your query is on this page before contacting us: if you still need help, give us a call on 020 8597 0090 or send a message at firstname.lastname@example.org. We aim to respond to urgent queries within three working days.
How is postage and packing calculated?
For customers in the UK we offer free postage and packing. Your order is sent by second class post or, for larger orders, by parcel post.
For customers in World Zone 1 (view list of countries below), for postage we charge 35% of your order cost if the total is up to £20. We charge 25% for orders between £20 and £40, with a postage cap of £10 per order. Your order will be sent by air mail. For more information please contact us on email@example.com.
For customers in World Zone 2 (view list of countries below) we charge 45% of your order up to £17 and 35% on orders between £17 and £35, with a postage cap of £12 per order. Your order is sent by air mail. For more information please contact us on firstname.lastname@example.org.
When will my order be despatched?
Your order will be despatched in 3-4 days. UK delivery time is 2-3 days, Europe 5-7 days, Rest of the World 10-14 days.
How can I get a refund?
Any goods we supply that you discover you do not want for any reason can be returned for a refund provided that:
- Returns are made within 28 days
- The purchaser pays for the cost of returning the goods
- The goods are returned in good condition and are resaleable
Please return such goods to Lawrence & Wishart, Central Books Building, Freshwater Road, Chadwell Heath, RM8 1RX.
Any item that is supplied damaged or faulty will be replaced free of charge but we may ask the purchaser to return the copies before replacing them.
What’s the difference between a print subscription and digital subscription?
Both print and digital subscriptions give the journal subscriber one year’s digital access to the back issues of the journal via their website login. Print subscribers will, in addition to digital access, receive print editions of journal issues.
Digital subscribers will be notified via email when a new issue has been published and is ready to access on the website.
This is true of all of our journals excluding Socialist History, whose subscriptions are managed by the Socialist History Society.
How do I access my paid-for PDF
If you buy a PDF via the website, you will be prompted to create an account. Once logged in to your account, you will be able to access all of your purchased articles.
What is the digital archive and who can access it?
The digital archive contains many articles from back issues of our journals, going all the way back to 1987, digitised and available to view as individual article PDFs on our website.
We are very proud that the digital archives for two of our journals – Soundings and New Formations – are 100% complete. The digital archives of our other journals – Renewal, Anarchist Studies and Twentieth Century Communism – are partially complete, with only issues from the last couple of years digitised. Digitising all of our journal archives is something we are working on in 2017 and beyond, with the exception of Socialist History, which is managed by the Socialist History Society.
Subscribers will be given access to all digitised content for the journal in question, and non-subscribers may also access individual article PDFs for a small fee per article. We also have a wide range of free-to-read content available here.
How do I access the digital archive?
The digital archives can be accessed in three ways:
- Purchase individual articles. You can browse our back issues by navigating to Journals and selecting the journal you want to browse. By clicking on each individual article in the contents list of an issue, you will be able to read an abstract and purchase the article. Our articles range from about £3 to £5 in price.
- Buy a subscription. If you find that you need to buy many articles from a single journal, it may be more cost-effective to buy a subscription to the journal. When you buy a subscription, you’ll be prompted to create an account. Once logged in, you may browse the archive exactly as is described above, except rather than being offered the option to buy an individual article, you will instead be given the option to download for free.
- Browse our catalogue of free-to-read content. At Lawrence & Wishart we are committed to disseminating impactful research and critical thought, and that’s why we make an effort to provide free-to-read content with every new journal issue. To browse our free-to-read articles, click here.
Standing order and PayPal subscribers
If you hold a subscription by standing order (eg. you did not buy your subscription through our website) you can request access to the archives by emailing us at email@example.com. Someone will get back to you within three working days.
I represent an institution. How do I purchase an institutional subscription?
Institutions can access some of our journals through Ingenta, or alternatively contact Lynda Dyson at lynda [at] lwbooks.co.uk. Please note that we only offer digital-only institutional subscriptions for Twentieth Century Communism, New Formations and Soundings.
How do I access free-to-view journal articles?
At Lawrence Wishart we are committed to disseminating impactful research and critical thought, and that’s why we make an effort to provide free-to-read content with every new journal issue. To browse our free-to-read articles, click here.
What are the rules about printing / distributing Lawrence Wishart’s journal articles?
All of our free-to-view content is licensed to individual users under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
If you are an author looking to re-print, distribute or place your work in a repository, please check here for more details.
Lawrence Wishart does not authorise the distribution of any paid-for materials for commercial or teaching purposes without prior written consent. If you are a teacher, academic, publisher, library or institution looking to use any materials (eg. journals and journal articles) for teaching or commercial purposes, please contact us here to find out about permissions and fees.
I haven’t been sent a journal issue that I’m due – what do I do?
Sorry to hear that! Please get in touch and we will find out what’s happened.
How do I cancel my subscription?
Subscriptions must be cancelled at least 14 days prior to your next billing cycle to ensure that you are not charged for another year. Please log in to your account to cancel your subscription.